Sector Lead in the UK: Gavin McWhirter
To be updated
The Irish Business Process Outsourcing companies are amongst the largest employers in Ireland. Traditionally, the majority of their business has been in the Irish market, with occasional or limited forays into the UK.
This is starting to change, as more of those companies look to develop exports, particularly in the UK. A cluster of 10 BPO companies since has formed ‘Crios,’ a consortium working together on a development strategy for the US and UK markets. Most recently, the group commissioned research into the UK competition.
IT Managed Services Providers, Recruitment, Legal Services, Facilities Management, Payments, Marketing, Digital Services, Analytics and Logistics business are all growing their export footprint from Ireland into the UK.
No specific group activity for this sector has been agreed, as yet, for 2016